Shipping policy
Shipping Policy
All SCALPA™ orders are processed within 1–2 business days of payment confirmation. You will receive a shipment confirmation email with your tracking number within 48 hours of your order being dispatched.
Delivery Timeframes
- United States: 5–10 business days
- United Kingdom: 8–14 business days
- Canada: 8–14 business days
- Australia: 8–14 business days
- Rest of World: 10–20 business days
Gulf Cooperation Council (GCC) — UAE, Saudi Arabia, Qatar, Kuwait, Oman & Bahrain
- UAE (United Arab Emirates): 7–14 business days
- Saudi Arabia: 7–14 business days
- Qatar: 7–14 business days
- Kuwait: 7–14 business days
- Oman: 7–14 business days
- Bahrain: 7–14 business days
All GCC orders include full end-to-end tracking. Your tracking number will be emailed within 48 hours of dispatch. Free shipping on all orders to GCC countries — no minimum order required.
Customs & Import Duties (GCC): Personal care electronics shipped to GCC countries are typically below the customs duty threshold for personal imports. In the rare event that customs fees apply, they are the responsibility of the customer. For any concerns, contact us at hello@scalpa.com.
Free Shipping
We offer free standard shipping on all orders over $50 USD. Orders under $50 USD are subject to a flat shipping rate of $4.99 USD.
Order Tracking
All orders include full end-to-end tracking. You will receive your tracking number via email within 48 hours of dispatch. Please allow up to 5 business days for tracking information to update after your order has shipped.
Delays
While we make every effort to ensure timely delivery, SCALPA™ is not responsible for delays caused by customs, postal services, or events beyond our control. If your order has not arrived within the maximum estimated timeframe, please contact us at hello@scalpa.com and we will resolve the issue immediately.